Privacy Policy

Last updated: March 21, 2026

1. Introduction

PDF.site Inc. ("PDF.site", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://pdf.site and use our services.

2. Information We Collect

2.1 Files You Upload

When you use our PDF tools, you upload files to our servers for processing. These files are:

Processed in isolated, encrypted environments
Automatically deleted from our servers within 1 hour of processing
Never accessed, read, or analyzed by our staff
Never shared with third parties for any purpose
Transmitted using 256-bit SSL/TLS encryption

2.2 Account Information

If you create an account, we collect your email address and any optional profile information you provide. We use Supabase for authentication and data storage.

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or banking details on our servers. Stripe's privacy policy governs their handling of your payment data.

2.4 Automatically Collected Information

We may automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and usage patterns. This data is collected through cookies and similar technologies.

3. How We Use Your Information

To provide and maintain our PDF processing services
To process your transactions and manage your account
To send you service-related communications
To improve our website and services
To detect, prevent, and address technical issues or fraud
To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service. Cookies used include:

Essential cookies: Required for site functionality and authentication
Analytics cookies: Help us understand how visitors interact with our site
Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

5. Third-Party Services

We use the following third-party services:

Supabase: Authentication and database services
Stripe: Payment processing
iLoveAPI: PDF processing operations

Each of these services has their own privacy policy governing the use of your information. We encourage you to review their respective policies.

6. Data Retention

Uploaded files are automatically deleted within 1 hour of processing. Account data is retained for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

7. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

Right to access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate personal data
Right to erasure: Request deletion of your personal data
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing of your personal data
Right to restrict processing: Request restriction of processing your personal data
Right to opt-out of sale: California residents may opt out of the sale of personal information (we do not sell personal data)

To exercise any of these rights, please contact us at support@pdf.site.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including 256-bit SSL/TLS encryption for all data in transit, encrypted storage for data at rest, isolated processing environments, and regular security audits.

9. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@pdf.site
PDF.site Inc.
8 The Green, Suite A
Dover, DE 19901
United States